Terms & Conditions

Welcome to Imperial Souls!

By using our website, you agree to the following terms and conditions.

1. General Information

Website: The website www.imperialsouls.com is operated by Imperial Souls.

Changes: We reserve the right to update or modify these terms at any time. Your continued use of the website constitutes your acceptance of any changes.

2. Products and Services

Product Information: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that descriptions or images are completely accurate, error-free, or current.

Availability: All products are subject to availability. We may limit quantities and discontinue products without notice.

3. Orders and Payments

Order Processing: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

Payment: Payment for orders must be made using the methods specified on our website. Prices are listed in USD and are subject to change without notice.

4. Shipping and Delivery

Shipping Costs: Shipping costs are calculated based on the shipping method and delivery address. You will be provided with a shipping cost estimate at checkout.

Delivery: We aim to process and deliver all orders within 10 to 15 days of confirmation. Estimated delivery times are provided as a guideline and are not guaranteed. We are not responsible for delays caused by external factors or carrier issues.

5. Returns and Refunds

Returns: Items can be returned within 30 days of receipt. They must be unused and in their original packaging. Contact us at support@imperialsouls.com.

Refunds: Refunds are processed to the original payment method within 7 to 10 business days after receipt and inspection of the returned item.

6. Intellectual Property

Content: All content on the website, including text, images, and logos, is the property of Imperial Souls or its licensors and is protected by copyright and trademark laws.

Usage: You may not use, reproduce, or distribute any content from the website without our prior written permission.

7. Limitation of Liability

Disclaimer: Our website and products are provided as is and without warranties of any kind, either express or implied. We are not liable for any damages arising from your use of the website or products.

8. Governing Law

Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of the state where Imperial Souls is located. Any disputes will be resolved in the courts of that jurisdiction.

9. Contact Us

Support: For any questions or concerns regarding these terms, please contact us at support@imperialsouls.com.