Privacy Policy

Imperial Souls is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect
Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
Payment Information: We collect payment details required to process your transactions, such as credit card numbers. This information is handled securely by our payment processors.
Browsing Data: We may collect information about your visit to our website, including your IP address, browser type, pages visited, and the time spent on our site.

2. How We Use Your Information
Order Processing: To process and fulfill your orders, manage payments, and provide customer support.
Marketing: To send you promotional emails, newsletters, and updates about our products and services. You can opt-out of receiving these communications at any time.
Improvement: To analyze website usage and improve our services and user experience.
Legal Requirements: To comply with legal obligations or respond to legal requests.

3. How We Protect Your Information
Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Data Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

4. Sharing Your Information
Service Providers: We may share your information with third-party service providers who assist us with order processing, payment handling, and other business operations. These providers are obligated to protect your information and use it only for the purposes we specify.
Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

5. Cookies and Tracking Technologies
Cookies: We use cookies to enhance your browsing experience, remember your preferences, and track website usage. You can manage or disable cookies through your browser settings.
Analytics: We use analytics tools to collect data on how our website is used. This helps us understand user behavior and improve our site.

6. Your Rights
Access and Correction: You have the right to access and update your personal information. To make changes, contact us at support@imperialsouls.com.
Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the emails or contacting us directly.
Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

7. Third-Party Links
External Sites: Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy
Updates: We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. Your continued use of our website constitutes acceptance of any changes.

9. Contact Us
Inquiries: If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@imperialsouls.com.

Thank you for trusting Imperial Souls with your personal information.